/* =========================================================
   ANWA COMPLAINTS
========================================================= */

.anwa-complaints {

    --purple-light: #D1C4E9;
    --purple-soft: #9B7FD8;
    --purple: #7B3FC0;
    --purple-dark: #5A0FAF;
    --purple-deep: #3D0075;

    --dark: #1c1721;
    --muted: #746d7c;
    --border: #e7e1eb;
    --surface: #ffffff;
    --background: #faf8fc;

    position: relative;

    padding: 120px 0;

    background: var(--background);

    font-family: "Poppins", sans-serif;

    overflow: hidden;
}


.complaints-container {

    width:min(calc(100% - 80px), 1280px);

    margin: 0 auto;
}


.complaints-header-right {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    text-align: right;
    margin-bottom: 30px;
}


/* =========================================================
   RAISE BUTTON
========================================================= */

.raise-complaint-btn {
    display: inline-flex;
    align-items: center;
    gap: 12px;
    height: 50px;
    width: 240px;
    padding: 0 20px;
    border: 0;
    /* border-radius: 6px; */
    background: #5a199b;
    color: #fff;
    font-family: "Poppins", sans-serif;
    font-size: var(--font-14);
    font-weight: var(--weight-500);
    cursor: pointer;
    transition:
        background .3s ease,
        transform .3s ease,
        box-shadow .3s ease;
}

.raise-complaint-btn i {
    font-size: var(--font-12);
    transition: transform .3s ease;
}

.raise-complaint-btn:hover {
    background: var(--purple);
    transform: translateY(-2px);
    box-shadow:0 12px 25px rgba(61,0,117,.18);
}

.raise-complaint-btn:hover i {
    transform: rotate(90deg);
}


/* =========================================================
   SUMMARY
========================================================= */

.complaint-summary {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 15px;
    margin-bottom: 30px;
}


.summary-card {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 20px 22px;
    border: 1px solid var(--border);
    /* border-radius: 14px; */
    background: #fff;
}


.summary-icon {

    width: 55px;
    height: 55px;
    /* flex: 0 0 44px; */
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: #f0eaf7;
    color: var(--purple);
    font-size: var(--font-20);
}


.summary-icon.pending {

    background: #fff5e3;

    color: #c78113;
}


.summary-icon.progress {

    background: #eee9ff;

    color: #6842bd;
}


.summary-icon.resolved {

    background: #e8f7ee;

    color: #25824b;
}


.summary-card span {

    display: block;

    margin-bottom: 3px;

    color: var(--muted);

    font-size: var(--font-12);
}


.summary-card strong {

    color: var(--purple-deep);

    font-size: var(--font-24);

    font-weight: var(--weight-600);
}


/* =========================================================
   TOOLBAR
========================================================= */

.complaints-toolbar {

    display: flex;

    align-items: center;

    gap: 12px;

    margin-bottom: 18px;
}


.complaint-search {

    position: relative;

    flex: 1;

    height: 50px;
}


.complaint-search > i {

    position: absolute;

    top: 50%;
    left: 17px;

    transform: translateY(-50%);

    color: #9c95a2;

    font-size: var(--font-12);
}


.complaint-search input {

    width: 100%;
    height: 100%;

    box-sizing: border-box;

    padding: 0 45px;

    border: 1px solid var(--border);

    border-radius: 10px;

    outline: none;

    background: #fff;

    color: var(--dark);

    font-family: "Poppins", sans-serif;

    font-size: var(--font-12);

    transition: border .3s ease;
}


.complaint-search input:focus {

    border-color: var(--purple);
}


.complaint-search button {

    position: absolute;

    right: 12px;
    top: 50%;

    transform: translateY(-50%);

    width: 25px;
    height: 25px;

    display: none;

    align-items: center;

    justify-content: center;

    border: 0;

    background: transparent;

    color: #999;

    cursor: pointer;
}


.complaint-filter {

    position: relative;

    height: 50px;

    min-width: 185px;
}


.complaint-filter > i {

    position: absolute;

    left: 16px;

    top: 50%;

    transform: translateY(-50%);

    z-index: 1;

    color: var(--purple);

    font-size: var(--font-12);

    pointer-events: none;
}


.complaint-filter select {

    width: 100%;
    height: 100%;

    padding: 0 35px 0 40px;

    border: 1px solid var(--border);

    border-radius: 10px;

    outline: none;

    background: #fff;

    color: #403a45;

    font-family: "Poppins", sans-serif;

    font-size: var(--font-12);

    cursor: pointer;
}


/* =========================================================
   TABLE
========================================================= */

.complaints-table-wrapper {

    /* border: 1px solid var(--border);
    border-radius: 16px; */
    background: #fff;
    overflow: hidden;
}


.complaints-table {

    width: 100%;

    border-collapse: collapse;
}


.complaints-table th {

    padding: 16px 18px;

    border-bottom: 1px solid var(--border);

    background: #fcfbfd;

    color: #827a89;

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    text-align: left;

    text-transform: uppercase;

    letter-spacing: 1.2px;
}


.complaints-table td {

    padding: 18px;

    border-bottom: 1px solid #eeeaf0;

    vertical-align: middle;

    color: #49414f;

    font-size: var(--font-12);
}


.complaints-table tbody tr:last-child td {

    border-bottom: 0;
}


.complaints-table tbody tr {

    cursor: pointer;

    transition: background .25s ease;
}


.complaints-table tbody tr:hover {

    background: #fcfaff;
}


/* =========================================================
   COMPLAINT TITLE
========================================================= */

.complaint-main {

    min-width: 270px;
}


.complaint-id {

    display: block;

    margin-bottom: 5px;

    color: var(--purple);

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    letter-spacing: .8px;
}


.complaint-title {

    display: block;

    margin-bottom: 4px;

    color: var(--dark);

    font-size: var(--font-14);

    font-weight: var(--weight-600);
}


.complaint-description-short {

    display: -webkit-box;

    max-width: 360px;

    overflow: hidden;

    color: var(--muted);

    font-size: var(--font-12);

    line-height: 1.5;
    -webkit-line-clamp: 1;
    -webkit-box-orient: vertical;
}


/* =========================================================
   RESIDENT
========================================================= */

.resident-name {

    display: flex;

    align-items: center;

    gap: 9px;

    white-space: nowrap;
}


.resident-avatar {

    width: 30px;
    height: 30px;

    display: flex;

    align-items: center;

    justify-content: center;

    border-radius: 50%;

    background: #eee6f7;

    color: var(--purple-deep);

    font-size: var(--font-12);

    font-weight: var(--weight-700);
}


/* =========================================================
   BADGES
========================================================= */

.complaint-category {

    display: inline-flex;

    align-items: center;

    padding: 5px 9px;

    border-radius: 6px;

    background: #f1edf5;

    color: #675d6d;

    font-size: var(--font-12);

    font-weight: var(--weight-500);
}


.complaint-status,
.complaint-priority {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 5px 10px;
    border-radius: 6px;
    font-size: var(--font-12);
    font-weight: var(--weight-500);
    white-space: nowrap;
}


.status-open {

    background: #fff3dc;

    color: #ae7111;
}


.status-in-progress {

    background: #eee8ff;

    color: #6842bd;
}


.status-resolved {

    background: #e5f7ed;

    color: #247746;
}


.status-closed {

    background: #eeeeef;

    color: #66636a;
}


.priority-low {

    background: #edf6f0;

    color: #39704d;
}


.priority-medium {

    background: #fff5dd;

    color: #a66c0c;
}


.priority-high {

    background: #fff0e8;

    color: #bb5b28;
}


.priority-urgent {

    background: #ffe8eb;

    color: #bd3042;
}


/* =========================================================
   VIEW BUTTON
========================================================= */

.view-complaint {

    width: 34px;
    height: 34px;

    display: flex;

    align-items: center;

    justify-content: center;

    border: 1px solid var(--border);

    border-radius: 50%;

    background: #fff;

    color: var(--purple);

    cursor: pointer;

    transition:
        background .3s ease,
        color .3s ease,
        transform .3s ease;
}


.view-complaint:hover {

    background: var(--purple-deep);

    color: #fff;

    transform: translateX(3px);
}


/* =========================================================
   MOBILE LIST
========================================================= */

.complaints-mobile-list {

    display: none;
}


/* =========================================================
   NO RESULTS
========================================================= */

.complaints-no-results {

    display: none;

    padding: 70px 20px;

    text-align: center;

    border: 1px solid var(--border);

    border-radius: 16px;

    background: #fff;
}


.complaints-no-results > div {

    width: 55px;
    height: 55px;

    margin: 0 auto 18px;

    display: flex;

    align-items: center;

    justify-content: center;

    border-radius: 50%;

    background: #f0eaf7;

    color: var(--purple);

    font-size: var(--font-18);
}


.complaints-no-results h3 {

    margin: 0 0 7px;

    color: var(--purple-deep);

    font-size: var(--font-18);
}


.complaints-no-results p {

    margin: 0;

    color: var(--muted);

    font-size: var(--font-12);
}


/* =========================================================
   MODAL
========================================================= */

.complaint-modal {

    position: fixed;

    inset: 0;

    z-index: 9999;

    display: flex;

    align-items: center;

    justify-content: center;

    padding: 25px;

    opacity: 0;

    visibility: hidden;

    transition:
        opacity .3s ease,
        visibility .3s ease;
}


.complaint-modal.active {

    opacity: 1;

    visibility: visible;
}


.complaint-modal-backdrop {

    position: absolute;

    inset: 0;

    background: rgba(32, 13, 47, .75);

    backdrop-filter: blur(8px);
}


.complaint-modal-box,
.new-complaint-box {

    position: relative;

    z-index: 2;

    width: min(100%, 850px);

    max-height: calc(100vh - 50px);

    overflow-y: auto;

    /* border-radius: 20px; */

    background: #fff;

    box-shadow:
        0 30px 100px rgba(0,0,0,.25);

    transform: translateY(25px) scale(.97);

    transition:
        transform .4s cubic-bezier(.2,.8,.2,1);
}


.complaint-modal.active .complaint-modal-box,
.complaint-modal.active .new-complaint-box {

    transform: translateY(0) scale(1);
}


/* =========================================================
   MODAL CLOSE
========================================================= */

.complaint-modal-close {

    position: absolute;

    top: 18px;
    right: 18px;

    z-index: 5;

    width: 40px;
    height: 40px;

    display: flex;

    align-items: center;

    justify-content: center;

    border: 0;

    border-radius: 50%;

    background: #f4f0f7;

    color: var(--purple-deep);

    cursor: pointer;

    transition:
        background .3s ease,
        color .3s ease,
        transform .3s ease;
}


.complaint-modal-close:hover {

    background: var(--purple-deep);

    color: #fff;

    transform: rotate(90deg);
}


/* =========================================================
   DETAILS MODAL HEADER
========================================================= */

.complaint-modal-header {

    display: flex;

    justify-content: space-between;

    align-items: flex-start;

    gap: 30px;

    padding: 45px 45px 30px;

    border-bottom: 1px solid var(--border);
}


.modal-complaint-category {

    display: block;

    margin-bottom: 10px;

    color: var(--purple);

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    letter-spacing: 2px;
}


.complaint-modal-header h3 {

    margin: 0 0 10px;

    color: var(--purple-deep);

    font-size: var(--font-28);

    line-height: 1.15;

    letter-spacing: -1px;
}


.modal-complaint-id {

    display: flex;

    align-items: center;

    gap: 6px;

    color: #9a929f;

    font-size: var(--font-12);
}


.modal-status {

    padding: 7px 13px;

    border-radius: 20px;

    font-size: var(--font-12);

    font-weight: var(--weight-600);

    white-space: nowrap;
}


/* =========================================================
   DETAILS GRID
========================================================= */

.complaint-details-grid {

    display: grid;

    grid-template-columns: repeat(4, 1fr);

    gap: 1px;

    margin: 0 45px;

    border-bottom: 1px solid var(--border);
}


.complaint-detail-item {

    padding: 25px 10px;
}


.complaint-detail-item span {

    display: block;

    margin-bottom: 7px;

    color: #9b939f;

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    letter-spacing: 1.5px;
}


.complaint-detail-item strong {

    color: var(--dark);

    font-size: var(--font-12);

    font-weight: var(--weight-600);
}


/* =========================================================
   DESCRIPTION
========================================================= */

.complaint-description {

    padding: 30px 45px;
}


.complaint-description > span {

    display: block;

    margin-bottom: 10px;

    color: var(--purple);

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    letter-spacing: 1.5px;
}


.complaint-description p {

    margin: 0;

    color: var(--muted);

    font-size: var(--font-12);

    line-height: 1.8;
}


/* =========================================================
   TIMELINE
========================================================= */

.complaint-updates {

    padding: 0 45px 30px;
}


.updates-heading {

    display: flex;

    justify-content: space-between;

    align-items: center;

    padding-bottom: 15px;

    border-bottom: 1px solid var(--border);

    color: var(--purple);

    font-size: var(--font-12);

    font-weight: var(--weight-700);

    letter-spacing: 1.5px;
}


.updates-heading i {

    color: #aaa2af;

    font-size: var(--font-12);
}


.complaint-timeline {

    padding-top: 20px;
}


.timeline-item {

    position: relative;

    display: flex;

    gap: 15px;

    padding-bottom: 22px;
}


.timeline-item:last-child {

    padding-bottom: 0;
}


.timeline-marker {

    position: relative;

    flex: 0 0 10px;

    width: 10px;
    height: 10px;

    margin-top: 4px;

    border-radius: 50%;

    background: var(--purple);
}


.timeline-item:not(:last-child) .timeline-marker::after {

    content: "";

    position: absolute;

    top: 10px;
    left: 4px;

    width: 1px;
    height: calc(100% + 22px);

    background: var(--purple-light);
}


.timeline-content strong {

    display: block;

    margin-bottom: 3px;

    color: var(--dark);

    font-size: var(--font-12);
}


.timeline-content span {

    display: block;

    color: #9a929f;

    font-size: var(--font-12);
}


.timeline-content p {

    margin: 6px 0 0;

    color: var(--muted);

    font-size: var(--font-12);

    line-height: 1.6;
}


/* =========================================================
   MODAL FOOTER
========================================================= */

.complaint-modal-footer {

    display: flex;

    justify-content: flex-end;

    padding: 20px 45px;

    border-top: 1px solid var(--border);

    background: #fcfbfd;
}


.modal-secondary-btn {

    height: 42px;

    padding: 0 20px;

    border: 1px solid var(--border);

    /* border-radius: 22px; */

    background: #fff;

    color: #625a67;

    font-family: "Poppins", sans-serif;

    font-size: var(--font-12);

    font-weight: var(--weight-600);

    cursor: pointer;

    transition:
        border .3s ease,
        color .3s ease;
}


.modal-secondary-btn:hover {

    border-color: var(--purple);

    color: var(--purple);
}


/* =========================================================
   NEW COMPLAINT
========================================================= */

.new-complaint-box {
    width: min(100%, 1000px);
    padding: 35px;
}


.new-complaint-heading {
    padding-right: 40px;
    margin-bottom: 30px;
}


.new-complaint-heading > span {
    display: block;
    margin-bottom: 10px;
    color: var(--purple);
    font-size: var(--font-12);
    font-weight: var(--weight-700);
    letter-spacing: 2px;
}


.new-complaint-heading h3 {
    margin: 0 0 12px;
    color: var(--purple-deep);
    font-size: var(--font-28);
    font-weight: var(--weight-600);
    line-height: 1;
    letter-spacing: -1px;
}


.new-complaint-heading h3 em {

    color: var(--purple);

    font-family: Georgia, serif;

    font-weight: var(--weight-400);
}


.new-complaint-heading p {

    max-width: 550px;

    margin: 0;

    color: var(--muted);

    font-size: var(--font-12);

    line-height: 1.7;
}


.new-complaint-row {

    display: grid;

    grid-template-columns: 1fr 1fr 1fr;

    gap: 18px;
}


.new-complaint-field {

    margin-bottom: 18px;
}


.new-complaint-field label {

    display: block;

    margin-bottom: 7px;

    color: #413945;

    font-size: var(--font-14);

    font-weight: var(--weight-600);
}


.new-complaint-field label small {

    color: #a39ca7;
    font-size: var(--font-14);
    font-weight: var(--weight-400);
}


.new-complaint-field input,
.new-complaint-field select,
.new-complaint-field textarea {

    width: 100%;

    box-sizing: border-box;

    border: 1px solid var(--border);

    border-radius: 0px;

    outline: none;

    background: #fbfafc;

    color: var(--dark);

    font-family: "Poppins", sans-serif;

    font-size: var(--font-14);

    transition: border .3s ease,
                box-shadow .3s ease;
}


.new-complaint-field input,
.new-complaint-field select {

    height: 48px;

    padding: 0 14px;
}


.new-complaint-field textarea {

    min-height: 110px;

    padding: 13px 14px;

    resize: vertical;

    line-height: 1.7;
}


.new-complaint-field input:focus,
.new-complaint-field select:focus,
.new-complaint-field textarea:focus {

    border-color: var(--purple);

    box-shadow:
        0 0 0 3px rgba(123,63,192,.08);
}


/* =========================================================
   UPLOAD
========================================================= */

.complaint-upload {

    min-height: 90px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 8px;
    border: 1px dashed #cfc4d8;
    /* border-radius: 10px; */
    background: #fcfaff;
    color: var(--muted);
    font-size: var(--font-14);
    font-weight: var(--weight-400);
    cursor: pointer;
    transition:border-color .3s ease, background .3s ease;
}


.complaint-upload:hover {
    border-color: var(--purple);
    background: #f8f3fc;
}


.complaint-upload i {
    color: var(--purple);
    font-size: var(--font-18);
}


.complaint-upload input {
    display: none;
}


/* =========================================================
   FORM ACTIONS
========================================================= */

.new-complaint-actions {

    display: flex;

    justify-content: flex-end;

    gap: 10px;

    padding-top: 10px;
}


.submit-complaint-btn {

    height: 42px;

    display: inline-flex;

    align-items: center;

    gap: 15px;

    padding: 0 20px;

    border: 0;

    /* border-radius: 22px; */

    background: var(--purple-deep);

    color: #fff;

    font-family: "Poppins", sans-serif;

    font-size: var(--font-12);

    font-weight: var(--weight-600);

    cursor: pointer;

    transition:
        background .3s ease,
        transform .3s ease;
}


.submit-complaint-btn:hover {

    background: var(--purple);

    transform: translateY(-2px);
}


.submit-complaint-btn i {

    transition: transform .3s ease;
}


.submit-complaint-btn:hover i {

    transform: translateX(4px);
}


/* =========================================================
   SUCCESS
========================================================= */

.new-complaint-success {

    display: none;

    align-items: center;

    gap: 12px;

    margin-top: 20px;

    padding: 15px;

    border-radius: 10px;

    background: #eaf8ef;

    color: #267547;
}


.new-complaint-success.show {

    display: flex;
}


.new-complaint-success > i {

    font-size: var(--font-20);
}


.new-complaint-success div {

    display: flex;

    flex-direction: column;

    gap: 2px;
}


.new-complaint-success strong {

    font-size: var(--font-12);
}


.new-complaint-success span {

    font-size: var(--font-12);

    color: #5c8b6e;
}


/* =========================================================
   TABLET
========================================================= */

@media (max-width: 1050px) {

    .complaint-summary {

        grid-template-columns: repeat(2, 1fr);
    }

    .complaints-header {

        grid-template-columns: 1fr;

        gap: 25px;
    }

}


/* =========================================================
   MOBILE
========================================================= */

@media (max-width: 700px) {

    .anwa-complaints {

        padding: 80px 0;
    }


    .complaints-container {

        width: min(calc(100% - 36px), 1380px);
    }


    .complaints-header h2 {

        font-size: var(--font-48);

        letter-spacing: -2.5px;
    }


    .complaints-header-right p {

        font-size: var(--font-12);
    }


    .complaint-summary {

        grid-template-columns: 1fr 1fr;

        gap: 10px;
    }


    .summary-card {

        padding: 15px;

        gap: 10px;
    }


    .summary-icon {

        width: 38px;
        height: 38px;

        flex: 0 0 38px;
    }


    .summary-card span {

        font-size: var(--font-12);
    }


    .summary-card strong {

        font-size: var(--font-20);
    }


    .complaints-toolbar {

        flex-direction: column;

        align-items: stretch;
    }


    .complaint-search,
    .complaint-filter {

        width: 100%;
    }


    /* Hide desktop table */

    .complaints-table-wrapper {

        display: none;
    }


    /* Show mobile cards */

    .complaints-mobile-list {

        display: grid;

        gap: 12px;
    }


    .mobile-complaint-card {

        padding: 20px;

        border: 1px solid var(--border);

        border-radius: 15px;

        background: #fff;

        cursor: pointer;

        transition:
            transform .25s ease,
            box-shadow .25s ease;
    }


    .mobile-complaint-card:hover {

        transform: translateY(-2px);

        box-shadow:
            0 10px 30px rgba(61,0,117,.07);
    }


    .mobile-complaint-top {

        display: flex;

        justify-content: space-between;

        gap: 15px;

        margin-bottom: 15px;
    }


    .mobile-complaint-id {

        color: var(--purple);

        font-size: var(--font-12);

        font-weight: var(--weight-700);
    }


    .mobile-complaint-card h3 {

        margin: 0 0 7px;

        color: var(--dark);

        font-size: var(--font-14);

        line-height: 1.4;
    }


    .mobile-complaint-card p {

        margin: 0 0 15px;

        color: var(--muted);

        font-size: var(--font-12);

        line-height: 1.6;
    }


    .mobile-complaint-meta {

        display: flex;

        flex-wrap: wrap;

        gap: 7px;

        padding-top: 15px;

        border-top: 1px solid #eeeaf0;
    }


    .mobile-complaint-bottom {

        display: flex;

        align-items: center;

        justify-content: space-between;

        margin-top: 15px;
    }


    .mobile-resident {

        display: flex;

        align-items: center;

        gap: 8px;

        color: var(--muted);

        font-size: var(--font-12);
    }


    .mobile-resident-avatar {

        width: 25px;
        height: 25px;

        display: flex;

        align-items: center;

        justify-content: center;

        border-radius: 50%;

        background: #eee7f6;

        color: var(--purple-deep);

        font-size: var(--font-12);

        font-weight: var(--weight-700);
    }


    .mobile-view {

        width: 32px;
        height: 32px;

        display: flex;

        align-items: center;

        justify-content: center;

        border: 1px solid var(--border);

        border-radius: 50%;

        color: var(--purple);
    }


    .complaint-modal {

        padding: 12px;
    }


    .complaint-modal-box,
    .new-complaint-box {

        max-height: calc(100vh - 24px);

        border-radius: 16px;
    }


    .complaint-modal-header {

        flex-direction: column;

        gap: 15px;

        padding: 40px 25px 25px;
    }


    .complaint-modal-header h3 {

        font-size: var(--font-24);
    }


    .complaint-details-grid {

        grid-template-columns: 1fr 1fr;

        margin: 0 25px;
    }


    .complaint-detail-item {

        padding: 18px 5px;
    }


    .complaint-description {

        padding: 25px;
    }


    .complaint-updates {

        padding: 0 25px 25px;
    }


    .complaint-modal-footer {

        padding: 15px 25px;
    }


    .new-complaint-box {

        padding: 35px 25px;
    }


    .new-complaint-heading h3 {

        font-size: var(--font-32);
    }


    .new-complaint-row {

        grid-template-columns: 1fr;

        gap: 0;
    }


    .new-complaint-actions {

        flex-direction: column-reverse;
    }


    .new-complaint-actions button {

        width: 100%;

        justify-content: center;
    }

}